/Terms of Service
Terms of Service2017-11-18T18:11:32+00:00


Last updated on November 18, 2017.

This Services Agreement (the “Agreement”) contains the complete terms and conditions which governs your use of the Site, the Products Sold and Memberships provided by The Caveman Beard (the “Services”).


1.1 In this Agreement –

(a) ‘Agreement’ means these Terms and Conditions.

(b) ‘Confidential Information’ means any information or documents disclosed or provided by a party to the other to enable the other party to comply with their obligations contained in the Agreement.

(c) ‘GST’ means the goods or services tax within the meaning of A New Tax System (Goods and Services Tax) Act 1999.

(d) ‘Intellectual property rights’ means all present and future rights conferred by statute, common law or equity which attaches to the Product including any copyright, trademarks, designs, patents, circuit layouts, business and domain names.

(e) ‘The Caveman Beard’ means The Cave man Beard Trading as The Caveman Beard ABN

(f) ‘Memberships’ means you join up to the Site as a member to receive the Product.

(g) ‘Parent / Legal Guardian’ means you are over 18 years of age and caring for a child who is under 18 years of age.

(h) ‘Personal Information’ means all personal information (as defined in the Privacy Act)) relating to the Customer, including all personal information set out in this Agreement and otherwise disclosed by the Customer to The Caveman Beard whether prior to or after the date of this Agreement.

(i) ‘Privacy Act’ means the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) and any regulations or other instrument made or issued under that Act, as amended from time to time.

(j) ‘the Customer (also known as You and Your)’ means the person entering into the Agreement with The Caveman Beard.

(k) ‘Payment/s’ means the amount you pay for the Product and is made by way of the payment system based in the United States of America and the payment gateway named Braintree.

(l) ‘the Price’ means the pricing for Products and Memberships (including any applicable shipping and handling fees) located onThe Caveman Beard’s pricing page.

(m) ‘the Product/s’ means Mens Beard care products.

(n) ‘the Site’ means The Caveman Beard’s website at the URL https://www.thecavemanbeard.com.au


2.1The Caveman Beard sells the Product to Customers.

2.2 The parties agree that The Caveman Beard will supply the Customer with the Product for the Prices outlined on the Site.

2.3 The Customer agrees to The Caveman Beard Payment systems beings based in Australia and not limited to the United States of America and governed by the laws of this country.

2.4 The Product will be delivered within 5 days of payment clearing.

2.5 Your first order will be shipped within 5 business days of your purchase. Shipping dates are estimates only. All shipments are sent via the Australian Postal Service.

2.6 The Caveman Beard is not required to but will provide support to the Customer in respect of issues relating to the Site such as non-functioning of facilities linked with the Customer’s membership and any faults with making payment of the Price.


3.1 The Customer must not distribute, electronically transmit or display the Product or Memberships supplied byThe Caveman Beard, or by a third party, to a third party which;

(a) violate any state, federal or foreign laws or regulations;

(b) infringe on any intellectual property rights (e.g. copyright, trademark, patent or other proprietary rights) of The Caveman Beard or any third party; or

(c) violate any of the Site policies including but not limited to, an acceptable use and privacy policy.

3.2 The Customer must not use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or content.

3.3 The Customer must not use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Site or with any other person’s use of the Site.

3.4 The Customer must comply, in full, with the Agreement and Privacy Policy as posted on the Site, whether existing at the date of this Agreement or posted or amended after the date of this Agreement.

3.5 The customer must be at least 18 years of age to sign up for a membership on the Site. If the customer is under 18 years of age, they confirm that they are using the Site, entering into Memberships and purchasing the Products with the consent of their Parent/ Legal Guardian.

3.6 Customers agree to provide accurate, current, and complete information as required for the purchase of the Product. The Caveman Beard reserves the right to block further sales to Customers who provide false, inaccurate or incomplete data.

3.7 You must not purchase Products or Memberships for further distribution or resale or for any other commercial or business purpose. The Membership and all rights and privileges conferred are personal and non-transferable.


The Price is on the Site when you sign up for a Membership and unless otherwise stated, all prices quoted are in Australian dollars and inclusive of GST.

4.1 The Caveman Beard will debit the customers’ credit card each month for payment of the Price.

4.2 The Product will not be sent untilThe Caveman Beard receives payment of the Price in full in clear funds.

4.3 Unless this agreement is lawfully terminated, The Caveman Beard will continue to debit your credit card on the same day of each month.

4.4 The Caveman Beard reserves the right to change prices for Products and Memberships at any time, and does not provide price protection or refunds in the event of promotions or price decreases unless you have already submitted payment for a monthly service or paid for a specific purchase, in which case there will be no change or alteration in pricing.


5.1 The Customer is responsible for maintaining the confidentiality of their password, You agree not to share your passwords or let anyone else access your passwords that might jeopardise the security of your passwords.

5.2 You agree to notify The Caveman Beard if there is any unauthorised use of your password on this Site or if you know of any other breach of security in relation to this Site.


6.1 The Customer is entitled to use the Product created by The Caveman Beard for the purpose for which it was created only. All Intellectual Property Rights with respect to the Product remain with The Caveman Beard . The Customer must not use the Product or any other goods supplied by The Caveman Beard for different purposes other than those specified in the Agreement.

6.2 Once the Price is paid in full and the Customer has completed all of its obligations under this Agreement The Caveman Beard grants to the Customer the right to use the Product as set out in the Price. The Customer may not –

(a) make any other use of the Product or design work; or

(b) sell or resell the Product, the artwork or design work, without the written consent of The Caveman Beard.


7.2 The “Law” means

7.2.2 If the Customer is a consumer within the meaning of the Competition and Consumer Act 2010 (“CCA”)including the Australian Consumer Law, being Schedule 2 of the CCA as in force under relevant Australian Commonwealth, State or Territory legislation (“the ACL”);

7.2.3 In jurisdictions other than within Australia those laws that may imply terms into this Agreement and which cannot otherwise be excluded by this Agreement.

7.3 The Caveman Beard and the Customers agree that nothing in this Agreement restricts or modifies the effect of the warranty terms under the Law may be implied into these terms and conditions and where the ACL applies are limited to the maximum extent permitted by section 64A of the ACL.

7.4 Subject to any warranty expressed herein or implied by the law, The Caveman Beard’s liability shall be restricted to the fullest extent permitted by law. Other than those expressly provided for in this Agreement, no other warranties are provided and The Caveman Beard shall not be liable for any loss or damage to the Customer, any other person or property, consequential or otherwise, howsoever suffered or incurred, in relation to the Products, including but not limited to any loss or damage howsoever suffered or incurred by any such person, caused by or resulting from:

7.4.1 any failure, defect, or deficiency whatsoever with respect to the Products; or

7.4.2 use of the Products by the Customer; and

7.4.3 IfThe Caveman Beard is liable for any loss or damage to the Customer or any other person for any reason the extent ofThe Caveman Beard liability shall be in total under all heads of claim and for all claims shall be limited to the Payment as set out in this Agreement.


8.1 The Caveman Beard is not responsible for an allergy or allergic reaction – as stated on products the makeup and contents conatined within the item it is the buyers/giftee responsibility to check before hand and apply the spot test 24 hours before using the item.

8.2 You agree and understand The Caveman Beard has not conducted professional testing for reactions to skin types.


9.1 If you are dissatisfied with the Product, you must provide written notice toThe Caveman Beardat info@thecavemanbeard.com.au within fourteen (14) days from the date of shipment providing reasons for your dissatisfaction.

9.2 The Caveman Beard will not provide a refund for a notice received more than fourteen (14) days after the date of shipment.

9.3 The Caveman Beard will provide a written response to you in five (5) business days from receipt of your notice if The Caveman Beard agrees to a refund. The Caveman Beard will credit the amount paid for the Product (including any shipping and handling costs/fees) to the credit card you used to make the original purchase. The Caveman Beard is not liable, nor required to refund your Payment for any products that are damaged or lost in transit.

9.4 Notwithstanding sub-paragraph 9.3,The Caveman Beard does not control when a specific credit card company processes a payment for a chargeback transaction. Any chargeback payment incurred on a refund made by The Caveman Beard must be paid by the Customer.


10.1 The Customer consents to:

(a) The Caveman Beard collecting their Personal Information;

(b) the use and disclosure by The Caveman Beard of the Personal Information for the purposes of enabling The Caveman Beard to comply with its obligations under this Agreement;

(c) the disclosure to, and use by, third parties and service providers (including the Services) engaged by The Caveman Beard of the Personal information for the purpose of –

(i) enablingThe Caveman Beard to comply with and fulfil its obligations under this Agreement;

(ii) providing the Customer with information relating to future activities ofThe Caveman Beard; and

(iii) undertaking research in connection with this Agreement and future activities ofThe Caveman Beard; and

(d) the use and disclosure by The Caveman Beard of the Personal Information for the purposes of enabling The Caveman Beard to enforce its rights under this Agreement.

10.2 The Customer acknowledges that:

(a) the Personal Information is held by The Caveman Beard subject to the requirements of the Privacy Act (Commonwealth) and all relevant legislation in the United States of America and Australia.

(b) in accordance with the requirements of the Privacy Act, the Customer may during the duration of this Agreement request that any of the Personal Information be updated by contactingThe Caveman Beard in writing.


11.1 A party will not, without the prior written approval of the other party, disclose the other party’s Confidential Information.

11.2 A party will not be in breach of sub clause 11.1 in circumstances where it is legally compelled to disclose the other party’s Confidential Information.

11.3 The Caveman Beard will take all reasonable steps to ensure that its employees and agents, and any sub-contractors do not make public or disclose the Customer’s

Confidential Information.

11.4 Notwithstanding any other provision of this clause, a party may disclose the terms of the Agreement to its related companies, contractors, solicitors, auditors, insurers and accountants, no matter where they are located.

11.5 This clause will survive the termination of the Agreement.

11.6 This clause is subject to clause 10 regarding Privacy.


12.1 Any dispute with respect to this Agreement must be referred to mediation under the Dispute Resolution Centres Act 1990 (Qld) and any regulations or other instrument made or issued under that Act, as amended from time to time before any party can commence any Court or other action.

12.2 The parties agree to act in good faith to resolve any disputes by mediation and a party who fails to comply is responsible to the other party in damages.


13.1 This Agreement is the entire agreement between the Customer and The Caveman Beard with respect to the Product and Memberships and supersedes all other agreements or understandings, written or oral between the parties.


14.1 In this Agreement singular words have the plural meaning and plural words have the singular meaning.

14.2 The covenants in this Agreement bind the parties jointly and severally.

14.3 In this Agreement words importing any gender include the other gender.

14.4 This Agreement binds the executors, administrators, heirs, successors and assigns of the parties.

14.5 If any part of this Agreement is held unenforceable, it must be read down to the minimum extent necessary to render it enforceable and valid, or must be severed from the remainder of the Agreement.

14.6 (a) This Agreement, its construction, interpretation and enforcement is governed by the laws in force in Queensland.

(b) The parties unconditionally and irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland and the courts of appeal from them.

(c) The parties waive any right they have in any action brought in those courts to claim that the action has been brought in an inconvenient forum or to claim that the courts do not have jurisdiction.

14.7 Any notice or demand under this Agreement can be delivered personally, posted by pre-paid post, email or sent by facsimile.

14.8 Each of the parties agrees to execute all documents and do all things necessary or desirable to give full effect to the provisions of this Agreement.

14.9 If a court finds that any part of this Agreement is void, voidable, illegal or unenforceable or this Agreement would be void, voidable, illegal or unenforceable unless any part of this Agreement was severed that part will be severable from and will not affect the continued operation of the rest of this Agreement.

14.10 (a) No waiver will be effective unless it is in writing.

(b) Failure to take advantage of any default will not be construed as waiving the default.

(c) No custom or practice which evolves between the parties will constitute a waiver or lessen the right to insist on the strict performance or observance of any provision of this Agreement or to exercise any other rights.

(d) A demand for money payable under this Agreement or the subsequent acceptance of money will not constitute a waiver of any earlier default.

14.11 A reference to a statutory enactment is a reference to that enactment as amended or re-enacted from time to time.